Support
The fastest way to reach us is inside the app: Settings › Contact us. It attaches the app version and an error code (never your journal), so we can help sooner.
You can also email [email protected]. We usually reply within two business days.
Questions
Does my co-parent need the app?
No. Bothhomes is your own journal. Your co-parent doesn’t need to install anything or create an account.
Where is my data stored?
On your iPhone and in your own iCloud (CloudKit private database). We can’t see it. If iCloud is off, data stays only on this iPhone — the app will tell you.
How do I move to a new iPhone?
Sign in to the same Apple ID and keep iCloud enabled for Bothhomes; your journal syncs automatically. You can also export a ZIP archive in Settings › Export.
How do I restore my subscription?
Open Settings in the app and tap Restore Purchases. Subscriptions are tied to your Apple ID.
How do I cancel Premium?
Open iOS Settings › your name › Subscriptions › Bothhomes. Your entries, search and CSV export stay free after you cancel.
Can I delete everything?
Yes: Settings › Privacy & safety › Delete all data. This removes the journal from this device and from your iCloud.
Will a court accept my Bothhomes records?
We can’t promise that. Bothhomes is a personal journal, not legal advice. Talk to a lawyer about what is useful in your situation.